Shipping policy
BRIVANEXA LLC
Shipping Policy
Last updated: September 29, 2026
This Shipping Policy explains how BRIVANEXA LLC (“BRIVANEXA,” “we,” “us,” or “our”) processes and delivers orders placed through our website.
Shipping Destination
We currently ship to addresses within the United States only. We do not currently offer international shipping.
Free Standard Shipping
We offer free standard shipping on all eligible orders shipped within the United States. No minimum purchase is required.
Any available expedited shipping option and its cost will be clearly displayed at checkout before payment.
Order Processing Time
Orders are normally processed within 1–3 business days after payment is successfully received. Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends or holidays are processed on the next business day. During high-demand periods, processing may take slightly longer. If there is a significant delay with your order, we will contact you using the email address provided at checkout.
Estimated Delivery Time
| Stage | Estimated Time |
|---|---|
| Order Processing | 1–3 business days |
| Transit Time After Dispatch | 5–10 business days |
| Estimated Total Delivery Time | 6–13 business days |
Tracking Information
When tracking is available, you will receive a shipping confirmation email with tracking details after your order has been dispatched. Tracking updates may take 24–72 hours to appear after the carrier receives the package.
Shipping Address Accuracy
Please carefully review your shipping address before placing your order. BRIVANEXA LLC is not responsible for delivery delays or failed deliveries caused by an incorrect, incomplete, or undeliverable address provided by the customer.
If you need to change your delivery address, contact us immediately at contact@brivanexa.com. We can only consider address changes before an order has been dispatched.
Multiple Packages
Some orders may be shipped in more than one package. If this happens, packages may arrive on different days and may have separate tracking numbers.
Lost, Delayed, or Damaged Deliveries
If your tracking shows that a package is delayed, lost, or delivered but you cannot locate it, please contact us and we will review the situation with the carrier where appropriate.
If your item arrives damaged, defective, incomplete, or incorrect, contact us within 7 calendar days of delivery and include your order number and clear photos of the item and packaging. Please review our Return & Refund Policy for complete details.
Returns and Refunds
Return eligibility, return-shipping costs, and refund timing are governed by our Return & Refund Policy. Please do not send an item back without written return approval and return instructions from our support team.
Contact Us
For shipping questions or help with an order, please contact:
BRIVANEXA LLC
Email: contact@brivanexa.com
Phone: +1 315 275 7234
Business correspondence address:
5830 E 2nd St, Ste 7000 #38871
Casper, Wyoming 82609
United States